Services
At Abbasis Managed Services, our Global IT Support service is designed to provide your business with around-the-clock technical assistance
and operational stability. Whether you are facing a critical issue or require routine maintenance, our team is ready to ensure your IT systems perform at their best.
Global Around the Clock Service
Skilled Engineers
Our service agreements encompass comprehensive SLAs and ensure resource availability at promised locations. Our engineers are bilingual, fluent in both English and local languages. Our remote team maintains constant communication with on-site engineers, supported by partners who verify local language proficiency.
Full -Time Services
At Abbasis, we connect you with a readily available and dedicated team of engineers and IT professionals spanning 6 continents and 150 countries. We provide quality service to fulfill all your needs, with support available 24/7, 365 days a year.
Services Provided
The entire team is dedicated to fulfilling our promises and commitment to our clients by providing best-in-class
services, which include:
Network Services
Optimize and modernize your network infrastructure for seamless connectivity, ensuring rock-solid reliability and high performance across your entire organization.
DC Support Services
Trust our dedicated support team to manage and maintain your data center infrastructure, maximizing uptime and efficiency while minimizing downtime risks.
EU Support Services
Experience unparalleled support tailored to European Union standards, ensuring compliance and reliability for your business operations.
Wireless Services
Empower your workforce with robust wireless solutions, enabling flexibility and productivity while ensuring secure and high-speed connectivity.
Operating System Upgrade
Trust our dedicated support team to manage and maintain your data center infrastructure, maximizing uptime and efficiency while minimizing downtime risks.
Telepresence Support Services
Experience unparalleled support tailored to European Union standards, ensuring compliance and reliability for your business operations.
New Office Setup
From initial planning to final execution, trust us to manage the complete setup of your new office space, guaranteeing a smooth, hassle-free transition and optimal functionality from day one.
Retail Support Services
Elevate your retail customer experience and streamline back-end operations with our specialized, industry-tailored support services, built for the unique demands of modern retail.
Warehouse and Logistics
Maximize your throughput. Optimize warehouse and logistics operations with our comprehensive support, guaranteeing improved efficiency and substantial cost reductions across your entire supply chain.
Dedicated Teams Providing Fully Functional Support, Round the Clock.
We ensure consistent coverage by maintaining at least 60% team availability every day, including on public holidays. Our engineers undergo rigorous internal assessment through the https://www.google.com/search?q=Abbabsis Technical and Support Team to guarantee they are fully qualified, ensuring we remain 24/7 fully operational. Our team consists of:
- A Large International Technical Recruitment (ITR) team dedicated to expert headhunting and effectively covering even the most remote locations.
- Training services and staff sourcing
- A highly trained Escalation Management Team
- Social Media Marketing Team
- Individuals proficient in Microsoft Office and other Microsoft products
- Over 4000 field engineers, including those in remote locations
- Qualified Accountants and Finance professionals
- A team of Graphic Designers
- Marketing Research Analyst
- Marketing Research Analyst
- Team of FTEs, freelancers, and dedicated Level 1, 2, and 3 engineers
